These Terms of Service (“Terms”) govern your use of the Sleev mobile application and related services (“Sleev” or the “Service”).
Sleev is operated by Capelago SASU, a French simplified joint-stock company registered with the Toulouse Trade and Companies Register under SIREN 943 643 395 (“Capelago”, “we”, “us” or “our”).
By creating an account or using Sleev, you agree to these Terms.
1. What Sleev provides
Sleev helps users digitize garments, build a personal digital wardrobe, create an avatar, combine garments, and save outfit visualizations.
Sleev uses automated image-processing and artificial-intelligence systems. Results are visual simulations and may contain mistakes, omissions, distortions, artifacts, or unexpected content.
2. Eligibility
You must be at least 13 years old to create or use a Sleev account.
If you are under the age of majority where you live, you may use Sleev only with the permission of a parent or legal guardian. By allowing a minor to use Sleev, the parent or guardian accepts responsibility for that use.
Sleev is not directed to children under 13.
3. Accounts
An account is required to use Sleev. Accounts are created through Sign in with Apple or Google Sign-In and are managed using Supabase.
You agree to:
- provide information that is accurate to the best of your knowledge;
- use only an authentication account that you are authorized to use;
- protect access to your device and authentication account; and
- promptly contact us if you believe your Sleev account has been accessed without authorization.
You may not sell, transfer, share, or create accounts for abusive, fraudulent, or automated use.
You can delete your account at any time through Account → Settings → Delete account. Account deletion is subject to the temporary technical retention described in the Privacy Policy.
4. Photos, garments, and other user content
“User Content” means photographs, screenshots, garment images, profile information, corrections, reports, and other material that you submit to Sleev.
You retain any rights you hold in your original User Content. Capelago does not claim ownership of your original photographs or garment images.
You grant Capelago a limited, non-exclusive, worldwide licence to host, copy, transmit, crop, classify, analyse, process, transform, generate from, store, and display User Content only as reasonably necessary to:
- provide the features you request;
- maintain and synchronize your account;
- troubleshoot failed or incorrect processing;
- secure Sleev and prevent misuse; and
- comply with legal obligations.
This licence ends when the relevant User Content or account is deleted, except for temporary copies in logs, backups, or third-party processing systems that expire under the retention rules described in the Privacy Policy.
Capelago will not use identifiable photographs of you for advertising or marketing without separate permission.
5. Rights and permission to upload
You are responsible for the User Content you upload.
You represent that you have the rights and permissions reasonably necessary to upload and process that content through Sleev.
Images may contain garments found in stores, websites, social media, or other sources. Sleev may crop and transform such images to extract or visualize a garment. You must not use Sleev in a way that infringes another person’s copyright, trademark, privacy, publicity, image, or other rights.
Where an image depicts another identifiable person, you should have that person’s permission or another valid basis to upload and process the image.
You may not use another person’s face or body to create an avatar without that person’s permission.
6. Prohibited content and conduct
You may not upload, submit, or use Sleev to process content that:
- is unlawful, fraudulent, threatening, abusive, hateful, or exploitative;
- contains nudity, intimate imagery, or sexually explicit content;
- sexually depicts or exploits a minor;
- violates another person’s privacy or image rights;
- infringes intellectual-property rights;
- contains malware or attempts to compromise the Service; or
- is unrelated to Sleev’s supported garment, avatar, or outfit features and places an unreasonable burden on the Service.
You may not:
- reverse engineer, scrape, probe, or interfere with Sleev except where applicable law expressly permits it;
- bypass technical limits, promotional-code rules, rate limits, or security measures;
- use automated systems to access Sleev without written authorization;
- use Sleev to impersonate, deceive, harass, or harm another person; or
- resell or commercially provide access to the Service without Capelago’s permission.
Images may be automatically rejected when they do not contain a usable garment or avatar subject, do not meet technical requirements, or appear to violate these Terms.
7. AI-generated results
Sleev’s avatars, digitized garments, and outfit visualizations are produced or assisted by automated systems.
You understand that outputs may:
- be inaccurate or incomplete;
- change the apparent body shape, face, skin tone, age, gender presentation, garment, or proportions;
- contain visual artifacts or unexpected elements;
- reproduce or amplify limitations, stereotypes, or bias present in automated systems;
- differ between repeated requests using the same inputs; and
- resemble outputs generated for other users.
Sleev is actively designed to produce respectful and neutral results, but Capelago cannot guarantee that every output will be accurate, appropriate, or free from bias or offense.
You can report a problematic generation through the support feature in the app or by contacting contact@trysleev.com. We take such reports seriously and may investigate the output, remove content, adjust processing rules, or take other appropriate action.
Capelago does not guarantee that an output is unique or that it is free of all third-party rights.
8. Virtual try-on limitations
Sleev is a visualization tool, not a measurement or fitting service.
Results are illustrative and do not guarantee:
- garment size or fit;
- accurate body measurements or proportions;
- fabric behavior, texture, transparency, or movement;
- exact color, lighting, or material appearance;
- compatibility between garments;
- product quality or authenticity; or
- how a garment will look in person.
You should not rely on Sleev alone when making purchasing, sizing, tailoring, health, or body-related decisions.
9. Generated content and permitted use
As between you and Capelago, and subject to applicable law and third-party rights, you may download, save, share outside Sleev, and otherwise use generated avatars, digitized garments, and outfit images created for your account.
Capelago does not claim ownership of those generated outputs. Capelago retains the limited technical rights required to store and provide them through Sleev until you delete them.
Your ability to use an output does not grant rights in third-party trademarks, designs, photographs, products, or other protected material that may appear in the source image or output.
10. Free access, promotional codes, and limits
Sleev may provide a limited number of free processing operations or allow additional access through promotional codes.
Capelago may establish or change reasonable limits relating to:
- the number of avatar or garment digitalizations;
- processing frequency;
- storage;
- supported image types;
- concurrent or repeated requests; and
- access granted by a promotional code.
Promotional codes may be limited, non-transferable, revocable in cases of misuse, and subject to expiration or eligibility rules shown when the code is provided.
Sleev does not offer paid subscriptions at the date of these Terms. If paid plans, subscriptions, or purchases are introduced, their price, duration, renewal terms, cancellation process, and applicable store conditions will be displayed before purchase, and these Terms will be updated where necessary.
11. Availability and changes
We may update, replace, add, limit, suspend, or discontinue features, models, providers, technical systems, promotional access, or supported devices.
We may perform maintenance and cannot guarantee that Sleev will always be available, uninterrupted, secure, or error-free.
AI providers and models may change over time. A change may affect processing time, style, output quality, limitations, or availability.
We will take reasonable steps not to remove stored User Content without reason, but you should retain copies of content that is important to you.
12. Suspension and termination
We may restrict, suspend, or terminate access where reasonably necessary to:
- prevent fraud, abuse, unlawful conduct, or security risks;
- protect users, Capelago, service providers, or third parties;
- enforce these Terms;
- respond to a legal requirement; or
- address conduct that places an unreasonable burden on the Service.
Where appropriate, we may provide notice or an opportunity to correct the issue. Immediate action may be taken in serious cases.
You may stop using Sleev and delete your account at any time.
Sections that by their nature should continue after termination, including intellectual-property provisions, disclaimers, limitations of liability, and dispute provisions, will remain effective.
13. Capelago’s rights
Capelago and its licensors retain all rights in:
- the Sleev application and software;
- source code, backend systems, algorithms, workflows, and processing methods;
- branding, logos, interface designs, and documentation; and
- aggregated or anonymous product information that does not identify a Sleev account or individual.
These Terms do not transfer ownership of Sleev or its technology to you.
14. Privacy
Our processing of personal information is described in the Sleev Privacy Policy:
By using a feature that sends personal images to a third-party AI provider, you will be shown an in-app disclosure and asked for explicit permission before the first transmission.
15. Disclaimers
Sleev is provided on an “as available” basis.
To the extent permitted by applicable law, Capelago does not make warranties that:
- Sleev will meet every requirement or expectation;
- processing will always succeed;
- outputs will be accurate, realistic, unbiased, or appropriate;
- stored content will never be lost;
- the Service will be uninterrupted or free from defects; or
- every image or garment will be supported.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
16. Limitation of liability
To the extent permitted by applicable law, Capelago is not liable for indirect, incidental, special, consequential, or purely economic losses arising from:
- reliance on a virtual try-on result;
- an inaccurate, offensive, or unsuccessful generation;
- purchasing or not purchasing a garment;
- temporary unavailability or loss of access;
- content uploaded without the necessary permission; or
- actions of third-party authentication, hosting, infrastructure, analytics, or AI providers.
Capelago remains responsible where liability cannot legally be excluded or limited, including where required by mandatory consumer law.
17. Changes to these Terms
We may update these Terms when Sleev’s functionality, business model, providers, or legal requirements change.
The current version will be published with an updated date. We may provide an in-app notice for material changes.
Continued use of Sleev after revised Terms take effect means that you accept the revised Terms, except where applicable law requires another form of consent.
18. Governing law and disputes
These Terms are governed by French law.
If you are a consumer, this choice does not deprive you of mandatory protections provided by the law of the country where you habitually reside or of any mandatory right to bring a claim before a competent court.
Before starting formal proceedings, you may contact us at contact@trysleev.com so that we can try to resolve the issue.
19. Contact
Questions about Sleev or these Terms can be sent to:
Capelago SASU
RCS Toulouse — SIREN 943 643 395
contact@trysleev.com